CareOps

Every check, every fault, every renewal. Dated, named and ready to show.

CareOps replaces the paper checklists, the maintenance book and the renewals spreadsheet with one system staff can use from a poster on the wall.

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Checks

Scheduled checklists for each room: per shift, daily, weekly, monthly or every N months. Every reading is judged against its range.

  • 12 ready-made checks, including fridge and freezer temperatures, medication fridge, fire doors, fire alarm test, hot water temperatures, legionella flush, kitchen opening and closing, and cleaning
  • A failed or out-of-range line raises a task automatically
  • A missed check raises a task the next morning

QR posters and the shared tablet

One poster on the wall of each room does two jobs. Staff scan it to report a fault or to open that room's checks.

  • One poster per room for faults and checks
  • Staff without a login sign in on a shared tablet with a PIN
  • Managers sign in with Microsoft 365 or an email link, and it installs to a phone home screen

Faults and tasks

A fault becomes a task with an owner and a deadline, and the trail stays with it.

  • Deadlines by priority, assignment with acceptance
  • Checklists, attachments and a permanent activity trail
  • Alerts by email, SMS, push and a daily digest

Incidents

Record what happened and follow it through to closed, with the ones CQC needs to hear about flagged.

  • Incident lifecycle from report to close
  • CQC-notifiable flag
  • Follow-up tasks raised from the incident

Services, key dates and staff compliance

Contractor servicing, certificates and staff checks in one place, with renewals raised before they lapse.

  • Contractor servicing and certificates
  • DBS, right to work and training expiry
  • Renewal reminders raised automatically

Reports and evidence by regulation

Every check, every day, room by room, and the evidence organised the way inspectors look for it.

  • On-time rates, room by room
  • Incident reporting
  • Evidence by CQC regulation, Regs 9 to 20A

Monthly governance sign-off and inspection export

A monthly pack signed off by a named person and stored unchanged, so the record is the record.

  • Named sign-off each month
  • Stored unchanged once signed
  • A full audit export for inspections

Data protection in plain words

CareOps holds no resident records, by design. It works alongside the care records system you already have.

  • Free-text fields carry a "no names" prompt
  • No AI is run over your data
  • Built and run in the UK by the people you'll speak to
Next step

See what an inspector would see.

The sample report is a fictional home, built from the same reports CareOps produces every day.

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